Term & Conditions
Welcome to Zareen Collection. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order or using our services.
1. General
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
Zareen Collection reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.
2. Products & Availability
We strive to display product colors, descriptions, and details as accurately as possible. However, actual colors may vary depending on your device screen settings.
All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
3. Pricing
All prices listed on the website are in PKR (Pakistani Rupees) unless otherwise stated.
Zareen Collection reserves the right to change prices at any time without prior notice. In case of pricing errors, we reserve the right to cancel or refuse any order placed at the incorrect price.
4. Orders & Payments
Once you place an order, you will receive an order confirmation via email or WhatsApp. This confirmation does not guarantee acceptance of your order.
We reserve the right to refuse or cancel any order due to:
- Product unavailability
- Payment issues
- Incorrect pricing or product information
- Suspicious or fraudulent activity
Orders will only be processed after successful payment verification.
5. Shipping & Delivery
We aim to process and dispatch orders as quickly as possible. Delivery timelines may vary depending on your location.
Zareen Collection is not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.
For international orders, customers are responsible for any customs duties, taxes, or import charges applicable in their country.
6. Return & Exchange Policy
We only accept returns or exchanges under the following conditions:
- Wrong item delivered
- Damaged or defective product received
- Missing items in the package
To request a return or exchange, customers must contact us within 3 days of receiving the order. Items must be unused, unwashed, and returned in original packaging with tags attached.
Sale items, customized products, stitched articles, and accessories are non-returnable and non-refundable.
7. Refund Policy
Approved refunds will be processed within 7–10 business days through the original payment method or store credit, depending on the case. Shipping charges are non-refundable.
8. Intellectual Property
All website content including images, logos, graphics, product descriptions, and website design are the property of Zareen Collection and may not be copied, reproduced, or used without written permission.
9. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Upload harmful or malicious content
- Attempt to interfere with website security or functionality
- Misuse customer accounts or payment systems
10. Privacy
Your personal information is handled according to our Privacy Policy. We do not sell or share customer information with unauthorized third parties.
11. Limitation of Liability
Zareen Collection shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use this website or products purchased from it.
12. Governing Law
These Terms & Conditions are governed by the laws of Pakistan. Any disputes shall be subject to the jurisdiction of Pakistani courts.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Zareen Collection
Website: Zareen Collection
Email: zareenofficial02@gmail.com
Phone: +923274053909